Notification of Game Shipment

 

Hi!  When your game is shipped, I will send you an email, like the following one, advising of the shipment, along with any other important details regarding the shipment and your game.

Read the notification carefully as it will contain lots of important information.

 

 If you have any questions, send me an email:  [email protected]

 

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Notification of Game Shipment

  

Hi (___),

 

Your game has shipped.  Here are all the shipping details.

 

Carrier (prime) (pick up/delivery) :  R and L Carriers

 

Carrier (partner) (pick up/delivery) (if any) :  N/A

 

Prime carrier's website :  http://www.rlcarriers.com/

 

Prime carrier's phone :  800-543-5589

 

Delivery carrier's terminal address and phone : 

 

Work days in transit to terminal : 

 

Tracking PRO # : 

 

Shipment date : 

 

Expected terminal arrival date : 

 

Keys location (if any) : 

 

Operating manual location (if any) : 

 

Form of delivery :  your pick up at terminal or business address delivery or residential curbside delivery

 

Additional info and instructions :  none

 

 

What you should do next -

 

1.  Track your shipment.  If you are to pick up your game at the carrier's terminal, do so promptly.  Otherwise, you will be penalized for storage. 

 

2.  If you have selected residential curbside delivery, the carrier will contact you to arrange for a delivery appointment.  Final delivery could then be a few days longer than the "days in transit."

 

3.  Before you accept delivery of your game, visually inspect it very carefully.  Do not accept the shipment if there is any evidence of unacceptable physical damage.

If you accept the shipment, and later find physical damage; you will need to contact the freight carrier.  Usually, the carrier will agree to return your game to me for a pre-agreed upon repair cost.

In either case, let me know of the situation as soon as possible.

 

4.  If your game does not perform correctly, let me know of the trouble as soon as possible.  Usually, I can solve most problems very quickly.  Be sure to read and follow the warranty instructions, item #7, at this page.

 

5.  Visit this page(s) to learn more about the features, setup and operation of your game -

 

6.  Click this page link for some Tips For Increasing The Life Of Your Arcade Video Game.

 

7.  Go to my website, AceAmusements.us, and subscribe to my Arcade Video Game News email posts.  The Subscribe box is located near top right of page.  This is a good way to stay informed of new developments that could affect your game.

 

8.  Remove your game from the shipping pallet carefully.  The casters and wheels can get stuck and/or damaged, and the bottom edges of the cabinet can get damaged, if you drag the game across the pallet slats.  For the best results, use an appliance dolly or get some help to lift the cabinet off of the pallet.

 

9.  The pallet and the other shipping materials can be reused.  You can read about the possibilities at this page, see section #4.

 

10.  Tell your friends about your new Ace Amusements multicade, you can receive some really nice referral rewards.  Click this link to read all about The Ace Amusements Referral Rewards Program.

 

I am certain that you will really enjoy your game, and that it will operate trouble free for many years.  We have definitely invested a lot of TLC into your game.

 

Thanks for your business!

R. Steve McCollum

 

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